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How are we doing?



Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

If you are happy with the service we’ve provided, please tell us, or leave us a review on NHS Choices: 

 Review Tinkers Lane Surgery

We are aware that things can sometimes go wrong and patients may feel they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Call or e mail Charlotte Gorman, 01793 852131 or

Further written information is attached here.

Tinkers Lane Surgery Complaints Leaflet

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website