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If you are waiting for the Triage Nurse to telephone you, please make sure that you remain close to your telephone/mobile to receive the call. .

If you have not received a call from the Triage Nurse, it may be that she has tried to call you and there was no reply. The Triage Nurse is only able to call you three times and due to patient confidentially, is unable to leave a message.

Please ring the surgery if after a considerable amount of time, you have not received your call back.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website