Tinkers Lane Surgery

The Doctors

The practice is a non-limited partnership. It holds a contract with Wiltshire Primary Care Trust to provide general medical services. Medical services are provided by the medically qualified partners who are:

Dr Peter Fudge (male) MB ChB (Leicester 1984) DCH
Dr Jerry Marshall (male) MB ChB (Bristol 1987)
Dr Ceri Davies (male) BSc MB BS (London 1993) DRCOG MRCGP (merit)

The partners employ a part-time salaried GP and other doctors when necessary to help with the provision of medical services.

The Practice Manager

Sandra Walklett is responsible for the 'business' of primary care and for administrative, financial, personnel and training issues within the practice. She has a keen interest in 'customer services' and would positively welcome your views and suggestions.

The Practice Nurses

We employ a team of very experienced nurses who work very closely with the doctors. They are able to advise you on a variety of health problems.

The practice nurses can perform a variety of procedures including vaccinations, ear syringing, cervical smears, dressing to wounds, blood pressure monitoring, chronic disease management, removal of sutures and taking of ECGs. An appointment can be made via the receptionist without referral to the doctors.

The Triage Nurses

The triage nurses are specially trained nurses who can help and advise you on a range of conditions and diseases. They are particularly helpful in advising on treatment for colds, influenza and other minor illness and conditions.

If you have an urgent need to see the doctor or discuss your symptoms you will be asked to speak in the first instance to one of our triage nurses. If they are unable to help you and feel that you need to see a doctor urgently, or at any time in the future, they will arrange for this. They are available for consultation over the phone or by appointment via the receptionists.

The Health Care Assistant

Our HCA is supervised by the practice nurses. She is skilled in blood taking and monitoring of blood pressure.

You can see her by appointment via the receptionists.

The Practice Secretary

Jean Titterington deals with all correspondence leaving the practice, in particular the typing of patient referral letters to hospital. If you have a question about a referral, please contact Jean.

Reception And Administrative Staff

These staff, together with our reception team leader, will assist you in making routine (and sometimes more urgent) appointments to see a doctor or nurse, process repeat prescriptions, answer queries on an enormous range of topics, and generally offer help and advice on the services we provide. It is a legal requirement that patients’ records are maintained securely and confidentially at all times by all staff, so please discuss any health worries you may have in the knowledge that our staff will use their utmost discretion. If you are willing to provide them with details relative to your query, they will be much better placed to help you use our range of services.

We always try to be courteous and cheerful, and provide the flexibility of service you are looking for. If occasionally we fail to meet your needs, please bear with us!

Attached Staff

In addition to the staff who are situated at our premises, we have a large support network of district nurses, health visitors, community midwife, social workers, counsellor, NHS podiatrist, physiotherapist, and others, who provide a wide range of community-based services throughout the practice area. Their duties include visiting patients in their home to provide practical assistance and/or professional advice, as well as providing regular clinics within the surgery, for example baby immunisations or antenatal care.

Appointments and messages for this team are taken by the receptionists.

Physiotherapy

We have a physiotherapist working regularly at the surgery. Your GP can refer you to her.

Social Worker And Occupational Therapists

If you wish to discuss your needs with these services, please phone the Social Care Helpdesk on0300 456 0111. You may be able to see a socal worker at the surgery by appointment.

Community Psychiatric Nurse/Counsellor

Both are attached to our practice and visit on a regular basis. Your GP can refer you.

Students

We sometimes have medical students or student nurses attached to the practice. They will sit in on some of the consultations. Students are bound by the same rules regarding confidentiality as everyone else. However, you may of course decline if you prefer a student not to be present.

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